Cancellation Policy

Reservation:

1. Please make advance reservations via telephone/email or book online to ensure room
2. 100% advance by cash or online payment is mandatory to obtain the confirmed
3. Rates displayed online are not guaranteed until the confirmation voucher is
4. Once a rate is selected and the transaction is executed, no other rate is applicable, and no refund is admissible.
5. The estimated cost for the stay includes the confirmed room rate, estimated taxes, and estimated fees.
6. The actual taxes, fees, and cess applicable at the time of stay may vary from the estimates, and any extra cost due to amendments in taxes, fees, cess, , is the guest’s responsibility.
7. Currency conversions are estimates, and the bill at check-out will be charged in the hotel’s local currency.
8. The hotel reserves the right to modify or cancel the reservation in cases of fraudulent, illegal, or inappropriate activity or if the reservation is obtained fraudulently or with malafide intention or mistake/error.
9. While check-in, please present the hotel reservation confirmation voucher along with a valid photo ID proof with the address printed on it. Only the following ID’s are accepted as valid id proofs – Passport, Aadhar Card, Voter ID Card, Driving License. Foreign Guests must present their Valid Passport and Visa.

PAN CARD AND ANY OTHER ID CARD ISSUED BY EDUCATIONAL INSTITUTIONS; GOVERNMENT DEPARTMENT’S / PRIVATRE EMPLOYEE ID CARDS WILL NOT BE ACCEPTED AS AN IDENTITY CARD.

A valid credit card is also required for any incidental and/or extra charges.

Promotion/Sale Rates:

1. All promotion/sale rates are non-refundable and restrictive
2. Certain promotion/sale rates do not permit changes in the hotel
3. Limited inventory is available for promotion/sale rates on select room types on a first-come, first-served
4. Hotel reserves the right to withdraw or amend the promotion/sale without prior notice.
5. All extra services and amenities not part of the offer will be available at an additional

Deposit/Online Payment:

1. The deposit/online payment equivalent to the total room nights booked for the entire stay is required to get the confirmed
2. Maestro, Visa, American Express and MasterCard are accepted for deposit payment.
3. Corporate reservations need to be secured by a company credit
4. Group bookings of ten or more rooms require cancellation notice to refund the deposit as specified in the cancellation & early checkout policy.

 

Cancellation & Early Checkout Policy:

1. Cancellation or amendment requests should be made in writing to the Hotel Reservation to receive a refund of the
2. The cancellation periods prior to arrival are as follows: 1st April to 30th September: 3 Days

1st October to 31st March: 7 Days

3. The cancellation periods prior to arrival are as follows for group booking (more than 10 rooms):

1st April to 30th September: 7 Days 1st October to 31st March: 11 Days

4. The refund process for cancellations may take between two (2) to four (4) weeks to show the refund back on the credit card statement, depending on the billing cycle of the credit card company and processing time of the bank.
5. Non-cancellable bookings are not eligible for
6. Early check-out will result in charges for the entire confirmed
7. Certain room rates and types have restrictions and without benefits. Guests can book available rooms without restrictions on anandhainn.com.

Check-In and Check-Out:

1. Normal check-in time is 14:00 For late arrivals after 6 PM, please contact the hotel for instructions.
2. Check-out is at 12
3. Early check-in and check-out are subject to availability, on chargeable basis and prior intimation &

Modification:

1. Any modification in the reservation is subject to availability at the time of the

Children and Infants:

1. Children up to 5 years can stay free of charge with parents without an extra
2. Children between 6 to 12 years of age will be charged
3. Children above 12 years of age will be treated as young adults, and the applicable reservation charges will be levied.

Non-Arrival to the Hotel:

1. If you fail to arrive at the hotel on the arrival date, the entire reservation will be canceled automatically, and charges will apply.
2. If you fail to check in on the first date but plan to stay at the hotel for the remaining nights, please contact the hotel urgently to keep the room for Otherwise, the entire reservation will be canceled, and no refund will be given.

 

Shortened Stay (Early Check-out):

Shortened stays are subject to charges for the entire reserved period, whether or not you stay for the entire period. Please inform the hotel as early as possible to minimize charges, subject to the cancellation policy.

Special Requests:

Special requests are subject to availability on arrival, and the hotel does not guarantee or accept liability for requests for amendments or special requests.

Confirmation Voucher:

Once the reservation is confirmed, a confirmation number and voucher will be generated, which should be presented to the hotel upon arrival. Failure to produce the confirmation voucher may result in the hotel not honoring the reservation unless the exact details can be traced in the reservation system.

Payment Security:

Personal details and credit card information provided during the reservation process are secured and protected using the latest security technology.

Credit card numbers, names, addresses, and telephone numbers are kept secure.